Shipping policy
SHIPPING POLICY
Processing Time Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Domestic Shipping (United States):
- Standard Shipping: 5-7 business days
- Shipping costs are calculated at checkout based on your location and order size
International Shipping: We ship to select international destinations including Canada, United Kingdom, Australia, Germany, France, Japan, and other countries.
- Delivery time: 7-21 business days depending on destination
- Shipping costs are calculated at checkout based on your location
- Carriers: USPS and DHL Express
Tracking Information Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package's progress.
Duties & Taxes (International Orders) For international orders, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our product or shipping prices. Your order may be subject to customs clearance procedures which can cause delays beyond our original delivery estimates.
Shipping Address Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at [your email] within 48 hours of delivery (or expected delivery date for lost packages) so we can help resolve the issue.